Vonage-for-business

Vonage Business Services Toll Free Phone Numbers

Vonage for Business Customer Service

How to call Vonage for Business: When you call the toll free 1-800 number for Vonage, you will get the options below. Answer the questions to contact technical or customer support help.

Call 844-866-9118

Thank you for calling Vonage Business Sales Department.
To learn more about becoming a customer with Vonage for your business, press 1.
- Thank you for your interest in Vonage Business Cloud. Please listen and select one of the following options, and we will appropriately route your call.
- If your business has one to two employees, press one.
  - Please note that this call may be recorded for training and quality purposes.
- If your business has three or more employees, press 2.
- If you would like to repeat this menu, press #.
If you are a current Vonage Business customer and need support, press 2.
- Welcome to Vonage.
- If you are already an existing customer, please press 1.
  - Please enter the account number or 10-digit phone number on the account, followed by the # key.
  - If you do not have this information, please press *, then # to continue.
- If you are interested in learning more about signing up for Vonage, please press 2.
To learn more about Vonage service for your home, press 3.
- Thanks for calling Vonage.
- Now, are you already a Vonage Customer?
- Yes
  - Hold on while I get you to the right place. By the way, this call may be recorded to make sure you’re getting great service.
  - Welcome to Vonage.
  - Please say or enter the 10-digit phone number associated with your Vonage account.
  - If you’re transferring a number to Vonage, you can give me that one.
  - If you’re not a current customer, say “not a current customer.” You can also say, “I don’t know it.”
- No
  - Ok, which of the following Vonage services are you calling about?
  - Please say “Vonage Home,” or press 1.
    - Hold on and I’ll get you to someone who can help. By the way, this call may be recorded to make sure you’re getting great service.
  - “Vonage Small Business,” or press 2.
    - Hold on and I’ll get you to someone who can help.
    - By the way, this call may be recorded to make sure you’re getting great service.
  - Or, “More Options,” or press 3.
    - If you’re calling about applications for Vonage Mobile, say “Mobile,” or press 1.
      - Alright, for more information on our Vonage mobile apps, please visit vonagemobile.com. Again, that’s vonagemobile.com.
      - Is there anything else I can help you with today?
    - If you’re calling about Vonage digital calling cards, say “card” or press 2.
      - For more information on our Vonage digital calling card, please visit vonage.com/callingcard.
      - Again, that’s vonage.com/callingcard. Is there anything else I can help you with today
    - Or, if you want to extend your Vonage rates to your other phone lines using Vonage extensions, say “extensions,” or press 3.
      - Hold on and I’ll get you to someone who can help.
      - By the way, this call may be recorded to make sure you’re getting great service.
    - Otherwise say, “I’m calling about something else,” or press 4.
      - Hold on and I’ll get you to someone who can help.
      - By the way, this call may be recorded to make sure you’re getting great service.
- To hear these options again, please press *.