How to call Ticketmaster: use the toll free number below to contact customer service. Speak to a live person for questions about orders and events. When you call, you will be asked the questions below.

Buy Tickets

: 800-745-3000

  • Welcome to TicketMaster Express
  • Thank you for calling TicketMaster where we proudly accept American Express Card
  • This call maybe monitored or recorded for quality purposes
  • Main Menu
  • You can say buy tickets
  • Event information
    • OK event information
    • Are you calling about an event in the XXXXXX area? (references area of caller)
    • Yes
      • If you are calling about…at…(lists out local events)
    • No
      • OK, and whats the name of the event?
    • Gift cards

Ticketmaster Customer Service


  • Thank you for calling Ticketmaster fare and support please note that this line is for inquiries about existing orders only.
  • To place a new order please visit ticketmaster.com or call 800-745-3000, this call maybe monitored and recorded for quality and training purposes.
  • Let’s find your order; if you need to start over say main menu at any time.
  • for existing orders you can say didn’t get my ticket, order details, event was canceled or postponed or you can also say it is something else.
  • It is something else.
  • Please hold as I transfer you to a representative. Our goal is to provide world class service to every customer everyday; after your call please participate in a brief survey to share your feedback about the representatives who will assist you today.
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