800 Number for Sandals & Beaches Resorts

How to call Sandals: use the toll free number below to contact a real customer service agent for support, including bookings and cancellations. When you call, you will be asked the questions below.

Reservations: 844-366-9182

Customer Service Number 844-366-9182

When you call the toll free 1-800 number for Sandals Vacation Resorts, you will get the options below.

New reservations shortcut: Call 844-366-9182, then press 2,1
Automated Phone Menu:

  • Welcome to Sandals Resorts, Welcome to the Caribbean
  • Thank you for calling the Caribbean’s only luxury included vacation resort.
  • Please listen carefully as our menu options have recently changed.
  • If you are a travel agent or tour operator, please press 1
  • If you are not a travel agent or tour operator, please press 2
    • Reservations: To make a new reservation, please press 1
      • Please be aware that your calls maybe monitored or recorded for training and quality assurance purposes
      • If you are a Sandals Select member, press 1
      • Otherwise please stay on the line…thank you for calling Sandals where love is all you need, you are speaking with XXXXXX(real person)
    • Billing: To make a payment on an existing reservation, press 2
      • To make a payment via Visa, Mastercard, American Express, or Discover Card please have your booking number and arrival dates available to start
      • Please enter the 7 digit booking number or numeric portion of your 16 character online booking number followed by the pound sign
    • Current reservations: To inquire about an existing reservation, press 3
      • Please be aware that your call maybe monitored for quality or training purposes
      • Cancellations: To cancel your reservation, please select 1
      • Change reservation: To make changes or inquire about an existing reservation, please select 2 or stay on the line for further assistance
        • To inquire about reservations made on our website, press 1
        • To inquire about reservations made via our toll free number, press 2
    • Wedding: To speak to the weddings department press 5
    • Sales brochure: To request a brochure, press 7
    • To hear this message again, press the # key

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