Sallie Mae

How to call Sallie Mae: to contact customer service, dial the toll free number below. Get help with questions about your loan. When you call, you will be asked the questions below.

Sallie Mae Student Loan Customer Service: 800-472-5543
hours: Monday to Thursday 8AM to 9PM; Friday 8AM to 9PM;

  • Welcome to Sallie Mae – the nation’s leading saving, planning and paying for education company. Calls maybe monitored or recorded for quality assurance or business purposes.
  • To securely access your records, do you know your account or customer ID number please say yes or no?
  • No.
  • That is alright, we can use your social security number instead, enter or say your number now one digit at a time….
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