How to call QVC: use the toll free number below to speak to a customer service agent for help with orders, returns etc. When you call, you will be asked the questions below.

Customer Service


  • This call maybe monitored for quality purposes,
  • welcome to QVC,
  • to place an order or obtain product information press 1,
  • for customer services press 2.
    • Welcome to QVC’s customer service,
    • to check if your order has shipped, to cancel an item, or to verify that your check payment was received press 1,
    • for information on a returned item or return instructions press 2,
    • for auto delivery plans, Q card account information, or to apply for Q card press 3,
    • to place an order check stock availability or approved shipment of the wait list order press 4,
    • to change your four digit pin number and for all other services press 5,
      • To change your four digit pin number press 1,
      • for mailing address or information where to find program guide press 2
      • to hear these instructions again press 8
      • to return to the main menu press 9
      • to speak to a representative press 0.
    • to hear these options again, press 8,
    • to speak to a representative press 0 or please stay on the line.
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