Category: phone-number

• Welcome to Xcel energy.
• If your calling about your home or apartment, press 1.
• To report a natural gas leak, smell, or other gas problem, press 1.
• If you are calling about a power outage, downed wire, street light, or any other electrical problem, press 2.
• To report a power outage or for a outage update, press 1.
  • To report a downed or sparking wire, press 2.
  • For dim or flickering lights, press 3.
  • To report a street light problem, press 4.
  • For call before you dig information, or other power problem, press 5.
  • To repeat these options, press 7.
  • To return to the main menu, press 9.
• Billing and Payments, press 3.
  • To make a payment, press 1.
  • For balance information, bill payment history, and duplicate bills, press 2.
  • If your service is disconnected or for payment arrangements, press 3.
  • For other Billing and payment matters, press 5.
  • To repeat these options, press 7.
  • To return to the main menu, press 9.
• For moving or new construction, press 4.
  • To transfer existing service to a new address, press 1.
  • To start a new service, press 2.
  • To stop or discontinue service, press 3.
  • For new construction, press 4.
  • For all other service requests, press 5.
  • To repeat these options, press 7.
  • To return to the main menu, press 9.
• For website help or for all other matters, press 5.
  • For website help, press 1.
  • For Call before you dig information, press 2.
  • For information about gas rates, press 3.
  • For anything else, press 4.
  • To locate your account using your phone number, press 1.
    • To use your XCel energy account number, press 2.
    • If you do not know either, press 3.
    • To repeat these options, press 7.
• About your business, press 2.
  • To report an electrical outage or gas leak or use the self-service options to check your balance or make a payment, press 1.
  • For credit arrangements, past due notices, or deposits, press 2.
  • To speak with a business service representative, press 3.
  • If you know the 7-digit extension of the person you’re trying to reach, enter it now.
• Para la prensa española tres.

• Good afternoon. Thank you for calling Southern California Edison.
• Para la prensa española ocho.
• For electrical hazards, power outages and repairs, press 1.
  • For electrical hazards or damaged equipment, press 1.
  • If your power is completely out, press 2.
  • For anything else, press 3.
• For billing and payment and extensions, press 2.
  • Please enter your account number. If you don’t have it, please enter your phone number.
• To turn on, off, or transfer service, press 3.
  • If you’re just turning on service, press 1.
  • To start or transfer service, press 2.
  • For new construction, press 3.
  • For the status of a pending order, press 4.
  • To return to the previous menu, press 9.
• For programs, optional rates, and information on SCE.com, press 4.
  • For residential programs, press 1.
  • For business programs, press 2.

• Thanks for calling SDG&E

• For gas leaks or down power lines, press 1 or say ‘Emergency’.
• For power outages, press 2 or say ‘Power Outages’.
• For Billing and Payment matters, press 3 or say ‘Billing’.
  • For account balance, press 1.
  • If you need more time to pay your bill, press 2.
  • To pay now with a credit or debit card, press 3.
  • If your bill is higher than normal or to manage your bill, press 4.
  • To learn about other payment options, or something else, press 5.
  • To hear these options again, press 7.
  • To return to the Main Menu, press the Star key.
• To start, stop, or reconnect service or for fumigation, press 4 or say, ‘Change Service’.
  • To open a new account or transfer your service, press 1.
  • To stop service and close your account, press 2.
  • To reconnect service that has been disconnected due to nonpayment, press 3.
  • To turn on your gas meter and appliances after a fumigation service, press 4.
  • To temporarily turn off your gas meter for a fumigation service, press 5.
  • To hear these options again, press 7.
  • To return to the Main Menu, press the Star key.
• For time of use pricing plans, press 5 or say, ‘Pricing Plan’.
• For something else, press 6, or say ‘Something else’.
  • To schedule an order for your gas furnace or other gas appliances, press 1.
  • To see if you qualify for a discount on your utility bill, press 2.
  • For shoulder information, press 3.
  • For electric vehicle information, press 4.
  • For information on rebates, press 5.
  • To hear these options again, press 7.
  • To return to the Main Menu, press the Star key.
• To hear these options again, press 7 or say ‘Repeat’.
• Para la prensa española nueve.

• Thank you for calling Rochester Gas and Electric.
• For a meter reading, press 1.
  • Please enter your 11-digit account number as shown on your billing statements.
• For billing and payments, including payment arrangements, press 2.
  • Please enter your 11-digit account number as shown on your billing statements.
• For more options, press 3.
  • To make a one-time payment by phone, press 1.
  • For electricity supply information, press 2.
  • For an employee directory, press 3.
  • For all other questions, press 4.
  • To go back to the Main Menu, press the Pound key.

• Thank you for calling RG&E’s 24-hour emergency number.
• Other representatives are currently taking customer calls.
• If you’re calling to report a gas emergency where you smell gas, do not hang up the phone or turn off any appliances or lights. Get out and call 911 for your local emergency response agency from another location.
• If you’re calling for another emergency situation, please hold the line and you’ll be answered by the next available operator. Thank you

Self Service Line

1-800-295-7323(24/7)

• Thank you for calling PSEG New Jersey.
• If you have an emergency, please stay on the line.
• Para la prensa española una.
• What would you like help with today?
• Say’ Give me options’ to get to Main Menu.
  • For Gas leak, power failure, or life-threatening emergency, say ‘Emergency’ or press 1.
  • For Billing and Payments, say ‘Billing’ or press 2.
  • For account information or get a copy of your bill, say ‘Account’ or press 3.
  • To make a payment with a check or credit card, say ‘Make a Payment’, or press 4.
  • For repairs or Replacements, say ‘Repairs’ or press 5.
  • To turn off or transfer, say ‘Transfer’ or press 6.
  • For gas meter replacement, say ‘Replacements’ or press 7.
  • Or if it’s something else, say ‘Something else’ or press 8.
  • For appliance protection plan, press 1.
  • To report a street light repair, press 2.
  • To report a meter reading, press 3.
  • For next meter reading date, press 4.
  • To request a billing history statement, press 5.
  • For my alerts, press 6.
  • For previous menu, press 7.

• • Thanks for calling the PSEG Long Island customer service center.
  • Para la prensa española la Estrella.
  • To get started, please enter or say the account number or a customer ID, ignoring any dashes.
  • If you need a moment to find it say, ‘Hold On’ or press 1.
  • If you don’t have it say, ‘I don’t have it’ or press 2.
    • How can I help you this evening?

• Welcome to OG&E customer service.
• Para la prensa española nueve.
• To report or check a status of an outage, say ‘Outage’ or press 1.
  • To report a power outage inside your house or business, press 1.
  • To report lights going on and off, press 2.
  • For partial or dim lights, press 3.
  • For estimated time to restore service, press 4.
  • For something else, press 5.
• For payment options, including payment arrangements, average monthly billing, say ‘Payment Options’ or press 2.
  • Please say or enter your account number including the number after the dash or you can say ‘I don’t know it’ or press Star.
• To hear account information like your balance and last payment, say ‘Account information’ or press 3.
  • Please say or enter your account number including the number after the dash or you can say ‘I don’t know it’ or press Star.
• To stop, start, or transfer service, say ‘Service’ or press 4.
  • Are you a builder or someone calling from a construction site, press 1 for yes.
  • Press 2 for no.
    • Are you a current OG&E customer, press 1 for yes.
    • 2 for no.
      • If your calling to transfer service, press 1.
      • To disconnect service, press 2.
      • Or to start a new service, press 3.
• For OG&E programs like those that help you save energy and money, say ‘Programs’ or press 5.
  • Please say or enter your account number including the number after the dash or you can say ‘I don’t know it’ or press Star.
• For questions about OGE.com or your smart hour thermostat, say ‘Support’ or press 6.
  • For assistance with OGE.com, press 1.
  • For help with your smart hour thermostat, press 2.
  • For something else, press 3.

• Welcome to OG&E outage reporting system.
• To report a downed electrical wire press or say four,
• to report a power outage inside your home or business press or say one.
  • To report your outage we need to know either the phone number or the OG&E account number for the location where the power is out.
  • If you’re going to enter the phone number press or say one,
  • if you’re going to enter the OG&E account number press or say two.
• To report lights going off and on press or say two,
• to report partial or dim light press or say three.
• To report a street light or security light out or any other problem press or say five.