How to call Lowes: use the toll free number below to contact customer service for help with orders or speak with a live agent. When you call, you will be asked the questions below.
- Hello, thank you calling the Lowes customer care line.
- For the phone number, address and directions to Lowes store nearest to you please press 1.
- Please hold while we find the Lowes store nearest to your calling area.
- If you would prefer to search for a store by zip code please press 1.
- Enter the 5 digit zip code you wish to search on or press * to return to the previous menu.
- To be connected to Lowes credit center for information about your Lowes account please press 2.
- To speak with an associate about features on Lowes.com press 3,
- to speak with an associate regarding Lowes.com order or information please press 4,
- To help serve you better please choose from one of the following options. Please listen carefully as the menu options have recently changed.
- To cancel a Lowes.com order press 1,
- This call maybe recorded for quality and training purposes.
- Thank you for calling laws customer care my name is XXXXX who you have the pleasure speaking with today? (real person)
- to check on an existing Lowes order press 2,
- to find a product, ask a question about a product or place a new order press 3.
- for customer care please press 5.
Sales & Products:
- Hello thank you for calling Lowes.
- For questions regarding projects and installation services press 1
- Thank you for calling laws this is Karen how may I help Ö?
- for questions regarding products and product availability press 2
this call maybe recorded for quality and training purposes.