How to call Extended Stay: use the toll free number below to contact customer service for reservations,cancellations and guest information. When you call, you will be asked the questions below.
Reservations & Customer Service
- Thank you for calling Extended Stay America. This call maybe monitored or recorded for quality assurance.
- For new reservations, press 1.
- If you’ll be staying with us for 30 days or more, please press 1.
- For any other new reservation, please remain on the line for the next available agent.
- In order to help improve our service, we invite you to participate in a brief survey at the end of your call about your experience today.
- To cancel or modify an existing reservation, press 2.
- For general information, press 3.
- For guest relations, press 4.