How to call Dollar General: use the toll free number below to contact customer service for help with orders and membership questions. When you call, you will be asked the questions below.
- Thank you for calling dollargeneral.com. For quality purposes this call may be monitored or recorded. Please make your selection from the following four options.
- For product information or to place an order press one.
- For customer service on an existing order press two.
- If you are calling to check the status of your order please press one.
- If you are calling regarding any other order related concerns please press two.
- Who’s calling dollargeneral.com, my name is Bill. May I have your first name please?
- For retail store questions or comments place three.
- For auto delivery orders please press four.