Dollar General

How to call Dollar General: use the toll free number below to contact customer service for help with orders and membership questions. When you call, you will be asked the questions below.

Customer Service


  • Thank you for calling For quality purposes this call may be monitored or recorded. Please make your selection from the following four options.
  • For product information or to place an order press one.
  • For customer service on an existing order press two.
    • If you are calling to check the status of your order please press one.
    • If you are calling regarding any other order related concerns please press two.
      • Who’s calling, my name is Bill. May I have your first name please?
  • For retail store questions or comments place three.
  • For auto delivery orders please press four.
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