costco

Costco

How to call Costco: use the toll free number below to contact customer service for help with orders and membership questions. When you call, you will be asked the questions below.

Customer Service

1-800-955-2292

  • Thank you for calling Costco.com. To hear the status of your Costco.com online order press 1,
  • For shipping timeframes press 2,
  • To cancel, change or return your order press 3.
  • For assistance with Costco.com account or to complete an online purchase press 4
  • If you were calling about your Costco membership press 5,
  • if you were calling about a business supply order press 6,
  • if you were calling for warehouse phone number or location information press 7.
  • To repeat these options press pound. Please enter your order number followed by the pound sign.

Pharmacy

1-800-607-6861

  • Thank you for calling the Costco mail order pharmacy.
  • If you know your prescription number and want to refill you prescription press 1
  • to hear the status of your order press 2,
  • if you are a doctor calling to speak to a pharmacist press 3.
  • If you need assistance setting up an account with our online pharmacy press 4.
  • If you need assistance with prescription prices press 5,
  • if you need assistance with locating a Costco Pharmacy near you press 6,
  • if you have additional questions regarding your order press 7,
  • to repeat this menu press *.
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