Contact Coinmama Now
There are 3 total ways to get in touch with Coinmama. The next best way is to talk to their customer support. You can contact Coinmama across the following mediums: Web, Phone, Email.
The Coinmama Web Help Center has answers to most questions. Coinmama is happy to lend a hand, but response times may take longer than normal.
To Arrange a Call Back from Coinmama, please Request a callback to get any Assistance.
Complete a request for email support here. For the fastest resolution, please:
- Describe your issue in detail, so we can get you the right targetted help.
- Use the correct details.
- Provide as much detail as possible regarding your issue.
Please do not submit multiple tickets for the same issue—we will get to your ticket as quickly as possible.
If you would like to reach an agent for help, please submit an email request.
Hello. I did a transaction on coinmama yesterday. I did everything right, but it said transaction failed at 17:02. The problem is that the money has been withdrawn from my bank account, but it says that the transaction was unsuccessful. I ran out of 60 euros in my bank account, and the transaction was not successful at coinmama. Help me, what should I do?